Why You’re Still Not Getting the Results You Want — And What to Do About It

Let’s get straight to the point. If you're not getting the results you expected—whether it’s in your clinic’s patient visits, staff performance, or bottom-line numbers—there are only two reasons why: 👉 They don’t know how. 👉 They’re not taking personal responsibility. Read that again. As a seasoned operations and performance specialist, I’ve seen practices spin their wheels, burn out teams, and lose money—all because they’re chasing results without auditing the process. Let’s break this down like a pro. When you’re laser-focused on results (as you should be), but nothing’s changing... you’re likely skipping two critical precursors